Privacy Policy

1. Controller

The controller responsible for the processing of personal data on this website is: [Full Company Name / Munich Transfers] [Street and House Number] [Postal Code] Munich Germany Phone: [PHONE NUMBER] Email: [EMAIL ADDRESS]

2. General Information on Data Processing

We process personal data only in accordance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR) and the relevant German data protection laws. Personal data means any information relating to an identified or identifiable natural person. This may include, for example, your name, contact details, IP address, booking information or details relating to requested chauffeur services.

3. Hosting and Server Log Files

When you access our website, technical information may automatically be collected by our hosting provider and stored in so-called server log files. This information may include:
  • IP address
  • Date and time of access
  • Pages or files accessed
  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing device
This processing is carried out in order to provide our website securely, reliably and without technical errors. The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in the secure and reliable operation of our online services.

4. Contacting Us

If you contact us by contact form, email, telephone or another communication method, we process the information you provide in order to handle your enquiry. This may include in particular:
  • Name
  • Telephone number
  • Email address
  • Pick-up location and destination
  • Date and time
  • Flight number
  • Number of passengers
  • Vehicle preference
  • Any other information contained in your message
If your enquiry relates to a specific booking or the initiation of a contract, the legal basis is Art. 6(1)(b) GDPR. In other cases, processing may be based on Art. 6(1)(f) GDPR.

5. Reservations and Booking Enquiries

If you request or book a chauffeur service, airport transfer, limousine service, event transfer or another transportation service, we process the data required to prepare an offer, organise the journey and perform the contract. This may include contact information as well as travel, flight, pick-up, destination and passenger information. The legal basis is Art. 6(1)(b) GDPR.

6. Contact Form

Information submitted through our contact form is used solely to process your enquiry and, where applicable, to prepare a booking. Where the contact form includes consent to data processing, the processing may additionally be based on Art. 6(1)(a) GDPR. You may withdraw your consent at any time with effect for the future.

7. Communication via WhatsApp

If you voluntarily contact us via WhatsApp, we process the information you provide in order to handle your enquiry. Please note that when using WhatsApp, personal data may also be processed by the respective service provider. Further information about the processing of personal data by the provider can be found in its privacy information.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies. Cookies are small files or pieces of information that may be stored on or accessed from your device. Strictly necessary technologies may be used where they are required to provide a digital service expressly requested by you. For cookies or similar technologies that are not strictly necessary, we obtain your consent in advance where required by law. You may withdraw or change your consent at any time through the cookie settings.

9. Cookie Consent Management

We may use a consent management tool to manage and document your choices regarding cookies and similar technologies. In this context, information relating to your consent selection, time of consent, browser or device information and technical identifiers may be processed.

10. Analytics and Statistics

If we use analytics or statistical services, such services are used only in accordance with applicable legal requirements. Analytics or tracking services that are not technically necessary are activated only after you have given your consent. [Insert the service actually used here, e.g. Google Analytics / Matomo / none]

11. Google Maps

If Google Maps is embedded on our website, accessing the map function may establish a connection to servers operated by the respective provider. In this context, your IP address and technical information may be processed. Where consent is required for such integration, processing is based on Art. 6(1)(a) GDPR and the applicable German telecommunications and data protection rules. [Remove this section if Google Maps is not used.]

12. Google Fonts and External Fonts

If fonts are hosted locally on our server, no direct connection to an external font provider is established when those fonts are loaded. If fonts are loaded from servers operated by a third party, your IP address may be transmitted to the respective provider. [Adjust this section according to the actual technical implementation.]

13. Social Media Links

Our website may contain links to social networks such as Instagram, Facebook or other platforms. In the case of simple links, a connection to the respective provider is generally established only when you click the relevant link.

14. External Content and Third-Party Services

Our website may contain external content, videos, maps, booking systems or other third-party services. Where such services process personal data or store or access information on your device, they are integrated only in accordance with the applicable legal requirements.

15. Storage Period

We store personal data only for as long as necessary for the respective processing purpose or for as long as statutory retention obligations apply. Once the purpose no longer applies and there are no further legal retention obligations, the data will be deleted or anonymised.

16. Disclosure of Data

Personal data is disclosed only where this is necessary for the performance of a contract, where there is a legal obligation, where you have given consent, or where another lawful basis applies. In connection with the performance of a journey, it may be necessary to share certain information with chauffeurs, drivers or supporting service providers.

17. Transfers to Third Countries

When using certain international service providers, it cannot be ruled out that personal data may be processed outside the European Union or the European Economic Area. In such cases, any transfer takes place only in accordance with applicable data protection requirements, for example on the basis of an adequacy decision or appropriate safeguards.

18. SSL/TLS Encryption

This website uses SSL or TLS encryption to protect transmitted data against unauthorised access. An encrypted connection can generally be identified by the fact that the address line of your browser begins with “https://”.

19. Your Rights

Subject to the applicable legal requirements, you have in particular the following rights:
  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability
  • Right to object to certain processing activities
  • Right to withdraw consent
You may contact us at any time to exercise your rights.

20. Right to Object

Where we process personal data on the basis of legitimate interests pursuant to Art. 6(1)(f) GDPR, you have the right to object to such processing under the conditions provided by law.

21. Withdrawal of Consent

You may withdraw any consent you have given at any time with effect for the future. The lawfulness of processing carried out before the withdrawal remains unaffected.

22. Right to Lodge a Complaint with a Supervisory Authority

You have the right to lodge a complaint with a competent data protection supervisory authority regarding the processing of your personal data. For companies based in Bavaria, the Bavarian State Office for Data Protection Supervision may be the competent authority depending on the circumstances.

23. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy if legal requirements, our services or the technical services used on this website change. Last updated: October 2026
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